COMMERCIAL & RETAIL
Real-time video intelligence for safer, smarter retail and business environments
COMMERCIAL & RETAIL
Real-time video intelligence for safer, smarter retail and business environments
Driving loss prevention, customer insight, and operational efficiency
Optimising security, compliance, and performance across retail stores, shopping centres, banking halls, and commercial properties.
Retail and commercial operators face a dual challenge, protecting assets from theft or damage, while improving operational visibility and the customer safety experience. With dispersed sites, high public traffic, and growing demand for data, traditional surveillance systems often fall short.
IntelexVision’s Sentry platform delivers AI-enhanced video analytics that not only detects threats but provides real-time business intelligence, enabling retail and commercial operations to act faster, smarter, and more efficiently.
Key challenges
- Shrinkage from shoplifting, internal theft, or fraud
- Overcrowding or unsafe behaviour in high-traffic zones
- Protecting against public liability e.g. slip and fall
- Lack of actionable data from video infrastructure
Discover typical use cases
across commercial and retail environments
Select a scenario to see how IntelexVision helps protect assets and deliver intelligent insight from existing video systems.
Capabilities
- Real-time tracking of individuals entering and exiting defined thresholds (e.g., store entrances)
- Automated occupancy status alerts based on dynamic zone limits
- Cross-location aggregation for compliance reporting and planning
Benefits
- Ensures adherence to health, safety, and fire code occupancy limits
- Informs staffing and scheduling decisions based on footfall patterns
- Enables long-term planning with centralised people flow metrics
Capabilities
- Heatmapping of high-traffic zones and in-store congestion
- Queue formation and wait-time measurement in real time
- Alerting on prolonged dwell times or unexpected crowd build-up
Benefits
- Enhances customer flow and in-store experience
- Reduces operational delays caused by congestion or unmanaged queues
- Supports responsive decision-making at store-level during peak periods
Capabilities
- AI detection of lingering near entrances, ATMs, or security-sensitive areas
- Escalation based on erratic movements or group formation
- Integration with Aurora for incident verification and reduced false alerts
Benefits
- Deters anti-social behaviour or staged theft attempts
- Enhances safety for staff and customers
- Reduces liability through proactive monitoring
Capabilities
- Real-time detection of slips, falls, and collapse events in public and staff areas
- Behavioural analytics for aggressive actions, erratic movement, or weapon display
- Aurora support to verify complex or ambiguous public safety incidents
Benefits
- Enhances in-store protection for customers and staff
- Enables immediate response to health emergencies or violence
- Reduces liability through documented, timestamped visual records
Case study spotlight
Featured deployment
“Sentry helped us reduce theft by 85% across key stores while simultaneously giving our regional managers live insights on footfall, queue duration, and peak-hour staffing needs. We now operate more securely and more intelligently.”
Confidential National Retailer | Multi-site Deployment
Sector-Optimised Capabilities
Tailored surveillance and analytics for high-volume, customer-facing spaces
- Multi-scenario coverage per site: Theft detection, crowd monitoring, and queue tracking all under a single license
- Operational KPIs & BI reporting: Translate surveillance data into business performance insights
- Edge-cloud flexibility: Ideal for in-store deployments with limited bandwidth or infrastructure
Ready to see the value of intelligent surveillance?
Experience the impact of real-time video intelligence powered by AI.
